You might even notice an increase in speed and functionality after performing a reset. It sets the phone to how it was when it came out of the box for the first time. Nice and clean. Remember that you can send a picture message to yourself to make sure that its working properly. If your device is still having issues messaging then a factory data reset will reset the APN settings, and fix any possible software bugs for you, and that is what I recommend as the sure fire fix for this issue.
Sorry for the delayed response Magon. I have yet to see the suggestions listed above, especially a factory data reset, not resolve this particular issue. Usually it errors out and lets you know when that happens though.
This too can affect the way your phone communicates with its wireless carrier. What phone was this happening on and what exactly was it doing? Was it happening everywhere and with everyone or only certain people? If you are having trouble sending or receiving pictures messages on your device , it's usually due to the APN settings not being configured properly in your phone.
Please try the following below. Also try resetting your Network settings. Also found withing the connection settings. If none of these troubleshooting steps help, the steps above or Clearing the cache, I would recommend speaking with the Carrier to have them check things on their end. View solution in context. What phone doe n you have? I don't know if you have resolved your issue, afterall you complained about this problem in March.
I was having the same problem and I cleared the cache partition on my S20 and it seems to have fixed the problem for me. You can google "clearing cache partition on S20" and you will find instructions. It is not a complicated process. This is the basic thing you can do.
Just press the power button until you see the power menu and choose Reboot or Restart. After your phone restarts, check if you can download MMS. If there is no stable Internet connection on your phone, the issue of MMS messages not downloading will occur. Make sure your mobile data or Wi-Fi on the Android phone is turned on. Then, go to search for something via a browser to check the connectivity.
Sometimes, you are unable to download MMS due to the setting of this feature. To fix the issue, you can try to disable it. This may be because of the limit of the messaging app. To fix MMS messages not downloading, you can delete those old messages to free up storage space. I have a note 8. They never download. When Im on my cell carrier network, the files will download.
Please check to see whether the data is enough to send MMS messages. Thank you and have a great day! I could have changed a setting without realizing what it would effect…I am not a TECH kinda girl lmao. We are sorry to hear that you have issues with MMS messages. Please try out the fixes in this article and see whether it works for you. I have the same problem. I dont know what i have changed. Did you work it out as this article does not help?
Thanks Sue. I am having the same problem. My carrier is thru Verizon. Been a problem for several months now. None of the above fixes my problem. Hi Rhonda!
Do you have signal and can you use your device to make calls and texts?
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